Pay by Bank Program FAQ
The Pay By Bank option allows the amount of your monthly electric billing to automatically be deducted from your bank account.  There’s no check to write, no payment to mail, no forgetting to pay your bill — and best of all, Pay By Bank is FREE!


How does Pay By Bank work?

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Pay By Bank lets your bank do all the work. Each month the amount due shown on the bill you receive is deducted from your checking or savings account automatically on the 4th if your bill is due on the 1st and on the 18th if your bill is due on the 15th. There is no check for you to mail — Pay By Bank takes care of this for you. Your monthly statement will be mailed; it will have the note on it “PAID BY BANK”. This is the amount to deduct from your bank account.



How long after I sign up before Pay By Bank goes into effect?

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Pay By Bank will usually go into effect AFTER the next electric bill you receive. Thus, you will have one more billing to pay by check before Pay By Bank takes over. You will see the notation on your monthly statement when this goes into effect.



What does Pay By Bank cost me?

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Nothing at all. In fact, you will save money and time — no check writing costs, no postage, and more time for you!



What will I have for a receipt?

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Although you won’t have a cancelled check for your receipt, the deduction for your monthly electric service will be shown on your bank account statement each month. Your electric statement will also reflect a credit each month.



How do I sign up for Pay by Bank?

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It’s simple. Just complete the Pay by Bank Authorization Form and return it to us at your convenience. Please attach a blank check marked “VOID” — this will be used to record the bank information needed to process the payments.