BILLING CYCLES

The Co-op mails bills twice each month. Depending upon your geographic location, you will be billed at the end of the month, with the bill due by the 15th; or you will be billed on the 15th, with the bill due by the 1st. Again, location determines your billing cycle, with north Ravalli County receiving bills on the 1st, and south Ravalli County receiving bills on the 15th. If for any reason you do not receive a bill, please call us; you are still responsible for electricity consumed. Bills are deemed delivered when delivered to the U.S. Post Office with postage. It is your responsibility to keep us informed of your current mailing address.

All consumers are responsible for notifying the Cooperative when they vacate the property where service is provided. If you fail to notify us, you will be responsible for all charges until we are notified.

CALCULATING YOUR BILL (RESIDENTIAL CUSTOMERS)

1. Subtract last month's meter reading from the present reading to determine the number of kilowatt hours used. Remember, some meters have a multiplier other than 1. You can find this information on the meter and also on your billing statement. If your meter has a multiplier of 10, then you have used 10 KWH when the reading increases from, say, 6523 to 6524.
2. Find the KWH CHARGE by subtracting the 125kwh that are included in the fixed charge, then multiply the remaining KWH's used (which you determined by subtracting the readings and multiplying by the multiplier) by the rate per KWH. 
3. Add in the monthly rural FIXED CHARGE to determine the TOTAL AMOUNT DUE. You may need to add in prior balances due, late charges, and Security Light charges as well.

PAYMENTS

• In person at our office located at 1051 Eastside Highway in Corvallis, or in the night depository located outside the office.
• US Mail – you can use the enclosed payment envelope or send payment to Ravalli Electric Co-op, P.O. Box 190, Corvallis, MT 59828. Please include your account number on your check and include the top portion of the billing statement for proper credit.
• The following banks accept Ravalli Electric Co-op payments: Farmers State Bank, Ravalli County Bank, 1st Security Bank, Rocky Mountain Bank. Just remember to allow enough time for payment information to reach us by the due date.
• Bill Auto-Pay -- Fill out a Pay by Bank Authorization Form and attach a deposit slip or voided check to have your monthly electric bill automatically deducted from your bank account. See the Pay by Bank FAQs for more information.
• Bill Auto-Credit Card Payment -- Pay your bill automatically using your credit card. Download the Credit Card Authorization Form. For more information, see the Automatic Credit Card Payments FAQs.

BUDGET BILLING

• Have a billing history with Ravalli Electric for at least twelve months.
• You must have perfect credit history for twelve consecutive months. No late payments.
• Begin Budget Billing in the spring (April/May). This way, you build a credit during the summer months, to lower your payments in the winter months. This program works well only if your winter bills are quite a bit higher that your summer bills, otherwise this is probably not the best option for you.
• We take your twelve-month average and add 10%. This becomes your monthly payment.
• Each April is “True Up” month; if you have a balance due it must be paid in full at this time, if you have a credit balance, you can “skip” payment this month.  Your account will then be re-evaluated, and given a new budget amount if necessary.