{"id":38585,"date":"2022-12-05T14:22:02","date_gmt":"2022-12-05T21:22:02","guid":{"rendered":"https:\/\/www.ravallielectric.com\/?page_id=38585"},"modified":"2023-01-31T08:22:06","modified_gmt":"2023-01-31T15:22:06","slug":"outage-center","status":"publish","type":"page","link":"https:\/\/www.ravallielectric.com\/member-center\/outage-center\/","title":{"rendered":"Outage Center"},"content":{"rendered":"<p><a href=\"https:\/\/ravallielectric.ebill.coop\/maps\/ext\/OutageWebMap\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone wp-image-39274 size-full\" src=\"https:\/\/www.ravallielectric.com\/wp-content\/uploads\/Outage-Link-for-Web.png\" alt=\"Outage map: Click here for current outage information\" width=\"1200\" height=\"400\" srcset=\"https:\/\/www.ravallielectric.com\/wp-content\/uploads\/Outage-Link-for-Web.png 1200w, https:\/\/www.ravallielectric.com\/wp-content\/uploads\/Outage-Link-for-Web-800x267.png 800w, https:\/\/www.ravallielectric.com\/wp-content\/uploads\/Outage-Link-for-Web-340x113.png 340w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/a><\/p>\n<a href=\"https:\/\/ravallielectric.ebill.coop\/maps\/ext\/OutageWebMap\/\" target=\"_blank\" class=\"button primary is-primary is-medium\" rel=\"noopener\"  >\n    <span>Outage Map<\/span>\n  <\/a>\n\n<h2>What to Do When the Lights Go Out?<\/h2>\n<p><img decoding=\"async\" class=\"wp-image-39019 size-medium alignright\" src=\"https:\/\/www.ravallielectric.com\/wp-content\/uploads\/What-to-do-when-the-power-goes-out-800x534.jpg\" alt=\"Two children reading a book with a flashlight \" width=\"35%\" height=\"534\" srcset=\"https:\/\/www.ravallielectric.com\/wp-content\/uploads\/What-to-do-when-the-power-goes-out-800x534.jpg 800w, https:\/\/www.ravallielectric.com\/wp-content\/uploads\/What-to-do-when-the-power-goes-out-340x227.jpg 340w, https:\/\/www.ravallielectric.com\/wp-content\/uploads\/What-to-do-when-the-power-goes-out.jpg 1000w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>When the lights go out, here are a few things that you can check:<\/p>\n<ul>\n<li>Check to see if a fuse has been blown or a breaker tripped<\/li>\n<li>Check the main breaker (located just below your meter) and reset it if necessary<\/li>\n<li>Check with your neighbors to see whether they are also without power<\/li>\n<li>If you are unable to locate a problem, you can call our office at <a href=\"tel:+1-406-961-3001\">(406) 961-3001<\/a><\/li>\n<\/ul>\n<h2>How To Report An Outage<\/h2>\n<ul>\n<li>To report an outage, give us a call at <a href=\"tel:+1-406-961-3001\">(406) 961-3001<\/a><\/li>\n<li>We will always have someone on call, even after business hours<\/li>\n<li>Follow the prompts on the phone to report your outage<\/li>\n<li>You can also report an outage <strong>through your mobile phone<\/strong> using your <a href=\"https:\/\/www.ravallielectric.com\/member-center\/smarthub\/\">SmartHub<\/a> Account<\/li>\n<\/ul>\n<p>When you call, give us:<\/p>\n<ul>\n<li>Your <strong>name, location, and phone number<\/strong><\/li>\n<li>\u00a0If you know what caused the outage, please describe it (a car hit a pole, a tree limb fell on the line, etc.)<\/li>\n<li>This can save us a great deal of time<\/li>\n<\/ul>\n<p>If you get a busy signal, please keep trying.<\/p>\n<ul>\n<li>This indicates that there are multiple outages and a lot of members calling in<\/li>\n<li>Please be patient \u2013 we will answer the phones as fast as we can<\/li>\n<li>Once you\u2019ve called us, <strong>please do not call again<\/strong> \u2013 others may also be trying to reach us<\/li>\n<\/ul>\n<h3>Outage Updates<\/h3>\n<ul>\n<li>You can also see outage updates on our <a href=\"https:\/\/www.facebook.com\/ravallielectric\" target=\"_blank\" rel=\"noopener\">Facebook Page<\/a><\/li>\n<li>Rest assured that we will work around the clock, if necessary, to restore your service as safely and as quickly as possible<\/li>\n<\/ul>\n<h2>Scheduled Outages<\/h2>\n<p>Occasionally the Cooperative will need to schedule a <strong>planned outage.<\/strong><\/p>\n<ul>\n<li>Ravalli Electric Cooperative (REC) will schedule a planned outage in order to do maintenance or repair work on the lines<\/li>\n<li>REC schedules maintenance outages so they can be completed as safely and cost-effectively as possible while minimizing inconvenience to our customers<\/li>\n<li>We will make every effort to notify you by phone if time permits, so make sure we have your current contact information \u2013 you can also make changes in <a href=\"https:\/\/www.ravallielectric.com\/member-center\/smarthub\/\">SmartHub<\/a><\/li>\n<\/ul>\n<h2>While the Electricity is Off<\/h2>\n<h3>Food<\/h3>\n<ul>\n<li>Keep the refrigerator and freezer closed<\/li>\n<li>Food can keep for at least <strong>24 hours<\/strong><\/li>\n<li>If an outage should ever last longer than that, make arrangements to store your food at another location<\/li>\n<li>You can purchase some \u201cdry ice\u201d and put that in your freezer to keep your frozen foods longer<\/li>\n<\/ul>\n<h3>Medical Equipment<\/h3>\n<ul>\n<li>If someone in your home is dependent on life-support equipment, don\u2019t wait until an outage to notify us<\/li>\n<li><strong>Call us now!! <\/strong><a href=\"tel:+1-406-961-3001\">(406) 961-3001<\/a><\/li>\n<li>We will give these residences priority when services are reconnected<\/li>\n<li>The Cooperative suggests that you have a standby generator available as a precautionary measure<\/li>\n<\/ul>\n<h2>Blinks<\/h2>\n<p><img decoding=\"async\" class=\"wp-image-39021 size-full alignright\" src=\"https:\/\/www.ravallielectric.com\/wp-content\/uploads\/tree-on-line.jpg\" alt=\"Tree fallen over power lines\" width=\"40%%\" height=\"300\" srcset=\"https:\/\/www.ravallielectric.com\/wp-content\/uploads\/tree-on-line.jpg 650w, https:\/\/www.ravallielectric.com\/wp-content\/uploads\/tree-on-line-340x157.jpg 340w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/>Miles of lines run through wooded areas, as most of our members live in the rural areas of each district.<\/p>\n<ul>\n<li><strong>Blinking<\/strong> lights are a result of momentary outages that occur when some type of disturbance exists on the line<\/li>\n<li>These very short outages called\u00a0<strong>\u201cblinks\u201d<\/strong> have become more common because of today\u2019s electrical safety equipment<\/li>\n<li>If a branch falls on a power line, power is automatically cut to that line until the branch falls clear \u2013 then, a few moments later, power is restored<\/li>\n<li>Your oven clock with its blinking &#8220;12:00&#8221; time may be the only hint that there was a mini-outage<\/li>\n<\/ul>\n<h3>What Causes Blinks?<\/h3>\n<p>Blinks could be a result of:<\/p>\n<ul>\n<li>A lightning strike<\/li>\n<li>An automobile hitting a pole<\/li>\n<li>An animal or tree branch coming into contact with an energized power line<\/li>\n<\/ul>\n<h3>Blinks are Unavoidable<\/h3>\n<ul>\n<li>We do everything we can (with tree trimming, etc.) to reduce the number of blinks<\/li>\n<li>We recommend you gradually replace your clocks and DVD players with newer models containing a battery backup<\/li>\n<li>If you have a home office or conduct business on your computer, you may want to purchase a universal power station (UPS)<\/li>\n<li>The UPS will help prevent you from losing important files in the event your residence experiences a short outage<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>What to Do When the Lights Go Out? When the lights go out, here are a few things that you can check: Check to see if a fuse has been blown or a breaker tripped Check the main breaker (located just below your meter) and reset it if necessary Check with your neighbors to see [&#8230;]\n","protected":false},"author":22,"featured_media":0,"parent":38569,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.ravallielectric.com\/wp-json\/wp\/v2\/pages\/38585"}],"collection":[{"href":"https:\/\/www.ravallielectric.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ravallielectric.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ravallielectric.com\/wp-json\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ravallielectric.com\/wp-json\/wp\/v2\/comments?post=38585"}],"version-history":[{"count":14,"href":"https:\/\/www.ravallielectric.com\/wp-json\/wp\/v2\/pages\/38585\/revisions"}],"predecessor-version":[{"id":39548,"href":"https:\/\/www.ravallielectric.com\/wp-json\/wp\/v2\/pages\/38585\/revisions\/39548"}],"up":[{"embeddable":true,"href":"https:\/\/www.ravallielectric.com\/wp-json\/wp\/v2\/pages\/38569"}],"wp:attachment":[{"href":"https:\/\/www.ravallielectric.com\/wp-json\/wp\/v2\/media?parent=38585"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}