When you call, give us your name, location, and phone number. If you know what caused the outage, please describe it (car hit a pole, tree limb fell on the line, etc.). This can save us a great deal of time.
If you get a busy signal, please keep trying. We will answer the phones as fast as we can. Once you’ve called us, please do not call again because others may also be trying to reach us. Rest assured that we will work around the clock, if necessary, to restore your service as quickly as possible.
To report outages any time of the day or night, call 406-961-3001.
You can also report an outage through your mobile phone using your SmartHub Account. Click Here to see how!
Occasionally the Cooperative will need to schedule a planned outage in order to do maintenance or repair work on the lines.
We will make every effort to notify you by phone if time permits (so make sure we have your current contact information – you can make changes in SmartHub). We will broadcast notices on local radio stations, website, and social media for extensive planned outages.